What Information We Hold and Why
When you open an account, we collect the details you submit — name, contact number, email address and payment identifiers linked to your JazzCash, Easypaisa or Raast wallet. We need this to verify your identity, process deposits and withdrawals, and keep your account secure. Transaction records
-
1
are retained to match payments against your account wallet and to resolve any disputes. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised activity. Cookies on our site track
-
2
session state and navigation flow; they do not store your payment credentials. We do not sell, rent or share your personal data with advertisers. Data may be shared with payment processors (such as the networks behind JazzCash, Easypaisa and Raast) strictly to complete your transactions. Any
-
3
third-party service we use is bound by data-handling agreements consistent with this policy. You can contact our support team at any time to ask what data we hold about you, request a correction, or ask us to close your account and remove your data where permitted
-
4
under applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.