Reference

How 2fun Handles Your Personal Information

This page explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and what we do with it. Availability depends on local law and eligible regions in Pakistan.

Account data protectionPayment data handled with careYour right to access or delete dataNo data sold to third partiesContact us to request changes
2fun How 2fun Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data — what we hold, how it is used, or how to request a change — our support team is the right place to start. You can reach us through live chat on the site, by email, or through the in-app message option on mobile.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Share your registered number and we will pull up your data profile for review.

Email Support

Send your data request or privacy question to our support email. Include your registered mobile number so we can locate your account quickly.

In-App Message

Open the 2fun app on your phone, go to Account, and tap Help. Your message routes directly to the team handling data and account queries.

HOW WE PROTECT IT

Our Approach to Data Security and Retention

We apply practical security measures across every layer of your account — from the moment you log in to the moment a withdrawal clears. Here is what that looks like in practice.

Encrypted Connections

Every session on 2fun runs over SSL encryption. Your login credentials, payment details and account data move across an encrypted channel so they cannot be read in transit.

Payment Data Isolation

Your JazzCash, Easypaisa or Raast wallet identifiers are stored separately from your game activity logs. Payment processors only receive what is needed to complete your transaction.

Data Retention Periods

We hold your account and transaction data for as long as your account is active and for a period after closure as required by applicable regulations. After that, records are deleted or anonymised.

Access on Request

You can ask us for a copy of the data we hold on your account at any time. Submit the request through live chat or email and we will respond within a reasonable timeframe.

Common Questions About Your Data on 2fun

These are the questions we get most often about how your personal information is handled. If your question is not here, our support team can help directly.

We collect your name, mobile number, email address and payment wallet details — such as your JazzCash or Easypaisa account reference — along with device and session information used to secure your account.

We only share data with payment processors like the networks behind JazzCash, Easypaisa and Raast, and only to complete your transactions. We do not sell or share your data with advertisers.

Contact us through live chat or email with your registered mobile number. We will identify your account and send you a summary of the personal data we currently hold.

Yes. Send a deletion request through support. We will close your account and remove personal data where permitted under applicable law, retaining only what regulations require us to keep.

Cookies on our site track your session state and navigation flow so the site works correctly across pages. They do not store payment credentials or passwords. You can manage cookies through your browser settings.

Payment wallet identifiers are stored separately from your general account data and passed to processors over encrypted connections only when a transaction is being completed. They are never exposed to other services.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.